Terms of service
These draft terms cover the Repton app and the subscriptions sold on this web site. They must be reviewed by a solicitor before publication, in particular the consumer-cancellation, subscription and liability sections, and aligned with Apple's Licensed Application End User Licence Agreement for purchases made in the App Store.
1. The service
Repton is a garden-design app for iPhone made by Patient Thread Ltd. It produces plans, planting suggestions, renders, calendars and advice from the information you give it. It is a design aid, not a survey or professional advice: check boundaries, utilities, planning rules and plant suitability before you build or plant, and use a qualified professional for structural, electrical or water work.
2. Accounts
You may use the app without an account. Signing in (with Apple or an e-mailed code) links your device to an account so a subscription can follow you between devices. Keep your e-mail account secure; anyone who can read your e-mail can sign in as you.
3. Subscriptions bought on this site
- Grounds is a monthly or yearly subscription. It starts with a free trial where offered; you are charged at the end of the trial and at each renewal until you cancel.
- Cancel any time from the account page (Manage subscription). Cancellation takes effect at the end of the current period; you keep access until then.
- Cancellation right. As a consumer you have 14 days from purchase to cancel for a full refund. By starting the subscription you ask us to begin the service immediately and acknowledge that if you cancel within the 14 days we may deduct an amount for the service used. [Solicitor: confirm wording under the Consumer Contracts Regulations 2013.]
- Prices include VAT where applicable and may change; we will tell you at least 30 days before a change affects a renewal.
- Payments are taken by Stripe under their terms.
4. Purchases made in the app
Design Pass and Grounds are also sold in the app through Apple's In-App Purchase. Those purchases are governed by Apple's terms, are billed to your Apple account, and are managed and refunded through Apple, not through this site.
5. Your content
Your garden data, photographs and plans remain yours. You give us a licence to process them to provide the service. We use plant choices in anonymous, aggregated form to improve suggestions.
6. Acceptable use
Do not use the service to infringe others' rights, upload unlawful content, or attempt to interfere with the service or other users' data.
7. Suppliers and gardeners
The app lists nurseries, suppliers and gardeners. They are independent businesses; we are not party to any contract you make with them. Some supplier links pay us a commission; the designer's recommendations are not influenced by it.
8. Liability
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or anything that cannot be limited by law. Otherwise our liability to you is limited to the amount you paid us in the 12 months before the claim. We are not liable for losses from plans, renders or advice that you act on without professional verification. [Solicitor: review.]
9. Changes and termination
We may change the service and these terms; material changes will be notified in the app or by e-mail. You may stop using the service at any time. We may suspend accounts that break these terms.
10. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, without affecting your rights as a consumer where you live. Last updated: [date].